Bengabet Terms and Conditions

1 Introduction

Welcome to Bengabet. These Terms and Conditions ("Terms") govern your access to and use of the Bengabet website, mobile application, and all associated services (collectively, the "Platform"). Bengabet is an online betting and casino platform operated under a valid gaming licence and designed specifically for players in Bangladesh.

By registering an account on Bengabet, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are unsure about any part of these Terms, please contact our support team before proceeding.

Bengabet reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically. Continued use of the Bengabet platform after changes are published constitutes acceptance of the revised Terms.

2 Eligibility and Registration

To register and use Bengabet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be located in a jurisdiction where online betting is not prohibited by applicable law.
• You must not be a current employee, contractor, or close family member of a Bengabet employee.
• You must not have been previously excluded or banned from the Bengabet platform.
• You must have the legal capacity to enter into a binding agreement.

During registration, you are required to provide accurate, complete, and current information including your full name, date of birth, mobile number, and any other details requested. Bengabet may request identity verification documents at any time. Failure to provide accurate information or to complete verification when requested may result in account suspension and withholding of funds pending investigation.

3 Account Management

Each player is permitted to hold only one active account on Bengabet. Creating multiple accounts — whether under the same name, mobile number, payment method, or device — is strictly prohibited. If duplicate accounts are detected, Bengabet reserves the right to close all associated accounts and forfeit any balances held within them.

You are solely responsible for all activity that occurs under your Bengabet account. This includes all bets placed, deposits made, and withdrawals requested. You must keep your login credentials — including your password and any two-factor authentication codes — strictly confidential. Do not share your account details with any other person under any circumstances.

Bengabet will never contact you to ask for your password. If you receive any communication claiming to be from Bengabet and requesting your password, treat it as fraudulent and report it to our support team immediately.

If you wish to close your Bengabet account, you may do so by contacting our support team. Any remaining balance will be returned to your registered payment method after standard verification checks are completed.

4 Deposits and Withdrawals

Bengabet supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Bengabet does not accept deposits from third-party payment sources — the payment method used for deposits must be registered in your own name.

• Minimum deposit amount: BDT 200
• Minimum withdrawal amount: BDT 500
• Deposits are credited to your Bengabet account instantly in most cases.
• Withdrawal requests are typically processed within 3 to 30 minutes, subject to verification checks.
• Bengabet does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.

Bengabet reserves the right to request additional verification before processing any withdrawal. This may include proof of identity, proof of address, or confirmation of the payment method used. These checks are carried out to protect players and to comply with our licensing obligations. Delays caused by incomplete verification are not the responsibility of Bengabet.

5 Bonuses and Promotions

Bengabet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, time limits, and eligible game restrictions. These specific terms are published alongside each promotion on the Bengabet offers page.

• Bonus funds are separate from real-money funds and cannot be withdrawn until wagering requirements are fully met.
• Wagering requirements must be completed within the time limit specified for each promotion.
• Bengabet reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one welcome bonus is available per player, per household, and per device.
• Bengabet reserves the right to reclaim bonus funds if it determines that a player has attempted to abuse the bonus system.
• Bets placed using bonus funds that are later voided or cancelled will not count toward wagering requirements.

If you have any questions about the terms of a specific promotion on Bengabet, contact our support team before claiming the bonus. Once a bonus is claimed, the associated terms apply in full.

6 Betting and Gaming Rules

All bets placed on Bengabet are subject to the specific rules of the game or event being wagered on. These rules are available within each game or betting market on the platform. In the event of a conflict between general terms and game-specific rules, the game-specific rules take precedence.

• Bets cannot be cancelled or amended once they have been confirmed, except where explicitly permitted by the specific game rules.
• Bengabet reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or system malfunction.
• In the event of a disputed outcome, Bengabet's decision is final after internal review.
• Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game or market.
• Bengabet reserves the right to limit the maximum winnings payable on any single bet or combination of bets.

All casino games on Bengabet use certified random number generators (RNG) that have been independently tested for fairness. The theoretical return-to-player (RTP) percentage for each game is available within the game information panel.

7 Prohibited Activities

The following activities are strictly prohibited on the Bengabet platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Creating multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of fraud, including chargeback fraud on deposits.

8 Responsible Gaming

Bengabet is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. We provide a range of tools to help players stay in control of their gambling activity.

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Session Time Reminders: Receive notifications when you have been playing for a set period of time.
• Self-Exclusion: Request a temporary or permanent self-exclusion at any time by contacting our support team.
• Reality Checks: Enable periodic pop-up reminders showing your session duration and net activity.

If you are concerned about your gambling habits or those of someone you know, we encourage you to use the responsible gaming tools available on Bengabet. Our support team is available 24/7 to assist with any responsible gaming requests. For more information, please visit our dedicated Responsible Gaming page.

9 Privacy and Data

Bengabet collects and processes personal data in accordance with our Privacy Policy. By registering on Bengabet, you consent to the collection and use of your personal data as described in that policy. We use your data to operate your account, process transactions, verify your identity, and comply with our legal obligations.

Bengabet applies SSL encryption to all data transmitted between your device and our servers. We do not sell your personal data to third parties. For full details of how we collect, store, and use your data, please read our Privacy Policy.

10 Intellectual Property

All content on the Bengabet platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of Bengabet or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any Bengabet content without prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Bengabet platform for personal, non-commercial purposes only. This licence does not include the right to scrape, crawl, or systematically extract data from the platform.

11 Limitation of Liability

Bengabet provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Bengabet will not be liable for any losses arising from:

• Platform downtime or technical interruptions beyond our reasonable control.
• Delays in processing deposits or withdrawals caused by third-party payment providers.
• Losses resulting from your failure to keep your account credentials secure.
• Any indirect, consequential, or incidental losses arising from your use of the platform.

In all cases, Bengabet's maximum liability to you in connection with any single incident shall not exceed the amount of funds held in your Bengabet account at the time of the incident.

12 Amendments to These Terms

Bengabet reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable. Minor clarifications or corrections may be made without prior notice.

The current version of these Terms is always available on this page. The "Last Updated" date at the top of this page reflects when the most recent changes were made. If you do not agree with any changes to these Terms, you must stop using the Bengabet platform and contact our support team to close your account.

13 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable under Bengabet's operating licence. Any disputes arising from or in connection with these Terms that cannot be resolved through our internal complaints process will be referred to the relevant regulatory authority as specified in our licence conditions.

Bengabet's internal complaints process is the first point of contact for any dispute. To raise a complaint, contact our support team at [email protected] with full details of your concern. We aim to acknowledge all complaints within 24 hours and resolve them within 5 business days.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your Bengabet account, please get in touch with our support team. We are available 24 hours a day, 7 days a week.