Your privacy is important to us. This policy explains exactly what personal data Bengabet collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that nobody actually reads.
Our Privacy Commitments
These six principles guide how Bengabet handles your personal data. The full details are in the policy below, but here's the short version.
Every piece of data you send to Bengabet — from your login credentials to your payment details — is protected by SSL encryption in transit. We don't transmit sensitive data over unencrypted connections, ever.
Bengabet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the platform — nothing else.
We only collect the data we actually need. If a piece of information isn't necessary to operate your account, process your transactions, or comply with our legal obligations, we don't ask for it.
Access to your personal data within Bengabet is restricted on a need-to-know basis. Only staff members who require access to perform their job functions can view your account information.
You have the right to access, correct, and request deletion of your personal data. These aren't just words in a policy — you can actually exercise these rights by contacting our support team at any time.
In the unlikely event of a data breach that affects your personal information, Bengabet will notify affected players promptly and take immediate steps to contain and investigate the incident.
Summary: Bengabet collects personal data to operate your account, process payments, and comply with legal obligations. We do not sell your data. You have the right to access, correct, and delete your information at any time. If you have questions, contact us at [email protected].
Bengabet is an online betting and casino platform operated under a valid gaming licence and serving players in Bangladesh. When this Privacy Policy refers to "Bengabet", "we", "us", or "our", it means the entity responsible for operating the Bengabet platform at bengabet.app.
Bengabet acts as the data controller for the personal information you provide when registering and using our platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out lawfully and transparently.
If you have any questions about this Privacy Policy or about how Bengabet handles your personal data, you can contact us at any time using the details in Section 13 of this policy.
Bengabet collects the following categories of personal data from players. We only collect what is necessary for the purposes described in this policy.
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communication, support, and notifications |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, session duration, bet history | Platform improvement and responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by our licensing obligations (for example, problem gambling self-exclusion records).
Bengabet collects your personal data through the following channels:
Bengabet uses your personal data for the following purposes:
Marketing Communications: Bengabet will only send you promotional emails or SMS messages if you have opted in to receive them. You can withdraw your consent and unsubscribe at any time by contacting our support team or updating your account notification preferences.
Bengabet processes your personal data on the following legal bases:
Bengabet does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection agreements:
All third parties with whom Bengabet shares personal data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit our service providers to use your data for their own purposes.
Bengabet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our site. Here is a breakdown of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the Bengabet platform and may prevent you from logging in or placing bets.
Bengabet retains your personal data for as long as your account is active and for a period after account closure as required by our licensing obligations and applicable law. Specifically:
When your data is no longer required, Bengabet will securely delete or anonymise it. If you request deletion of your account, we will action this request subject to our legal retention obligations — some data may need to be retained even after your account is closed.
As a Bengabet player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.
Request a copy of the personal data Bengabet holds about you.
Ask us to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data, subject to our legal retention obligations.
Ask us to limit how we use your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Bengabet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:
Your Role in Security: While Bengabet takes every reasonable step to protect your data, you also play a part. Keep your password strong and unique, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
The Bengabet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, we will immediately suspend their account, void any transactions, and delete their personal data.
If you believe that a minor has registered on Bengabet, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Bengabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The current version of this Privacy Policy is always available on this page. The "Last Updated" date at the top of the page shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how Bengabet protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how Bengabet handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
Email: [email protected]
Live Chat: Available on every page of the Bengabet platform.
Response Time: We aim to respond to all privacy-related requests within 30 days. For urgent security concerns, we respond within 24 hours.
Now you know exactly how Bengabet protects your data. Register your account today and enjoy a safe, secure betting experience with fast local payments via bKash, Nagad, and Rocket.
18+ only. By registering you agree to our Terms and Conditions and this Privacy Policy.